Recovered
Audi RS6
£12,500
Non-fault collision
1,250+ Successful Claims — UK Accident Management Specialists
UK'S NO.1
ACCIDENT MANAGEMENT
SPECIALIST.
Trusted by hundreds of drivers across the UK, Experience a 'Premium Accident Management Service'. Our team handles every aspect of your claim.
2–4
Weeks Repair & Return
48
Hour Courtesy Car
1,250+
Successful Claims
UK
Nationwide Coverage
Just had an accident?
Here's what to do in the next ten minutes.
Stay calm and follow these next steps. If you're able to, call VIP Claims from the scene. Our accident management specialists will guide you through everything, protect your rights, and start your claim during the same call.
01
Check everyone is OK
Call 999 if there are injuries or the road is blocked.
02
Swap details
Name, number, reg, insurer and policy number. Don't admit fault.
03
Take photos
Both cars, all angles, the road, road signs, damage close-ups.
04
Call us before your insurer
It's how you keep your No Claims Bonus and avoid paying the excess.
Calling us first doesn't stop you going through your insurer. It just protects your No Claims Bonus and your excess while we check what's right for you. No obligation, no cost.
Results
Real cars. Real recoveries.
Every claim backed by real outcomes — see what we've recovered for drivers like you.
Recovered
Audi RS3
£9,800
Rear-end impact
Recovered
BMW M3 Competition
£14,200
Non-fault collision
Recovered
VW Passat
£7,600
Total loss claim
Recovered
Audi A5
£8,200
Non-fault collision
How we help
Everything you need after an accident.
Courtesy car in 48 hours. Repairs returned in 2–4 weeks. 1,250+ successful claims completed.
Accident Claim Management
From first call to final settlement — 250+ successful claims handled by our specialist team.
Replacement & Courtesy Vehicles
Stay mobile. We arrange a like-for-like courtesy vehicle within 48 hours of your accident.
Vehicle Repair Support
Approved repair network. Most vehicles repaired and returned within 2–4 weeks.
Fault & Non-Fault Claims
Specialists in both fault and non-fault claims — we fight your corner either way.
Start-to-Finish Guidance
One point of contact through the entire process. No jargon, no chasing insurers.
Fast Response
Rapid response after your accident — call us first and we'll take it from there.
Why VIP Claims
Built for drivers who'd rather not deal with the insurer themselves.
We do all the hard work for you — coordinating repairs, arranging a suitable hire vehicle and communicating with all parties — while you sit back and carry on with your day-to-day life. As a credit hire organisation, we pay the costs up front, chase the at-fault insurer for you, and you stay mobile while it all happens in the background.
No excess to pay
You claim directly from the at-fault driver's insurer — not through your own policy. Nothing out of pocket.
Like-for-like car in 48 hours
Same class as yours. Delivered to you, wherever you are in the UK.
No Claims Bonus stays intact
Because it isn't going through your insurer, you don't lose your No Claims discount on your renewal.
A Claims handler, 24/7
One person on WhatsApp, email or phone — start to finish. Not a call centre queue.
VIP Claims vs. your insurer
Same accident. Two very different experiences.
One keeps you in a like-for-like car and out of the insurer queue. The other puts you on hold and sends a bill for your excess.
Answer time
VIP Claims
Within 5 rings, straight to a human
Your insurer
Typical call-centre wait
Excess to pay
VIP Claims
£0
Your insurer
Your policy excess
No Claims Bonus
VIP Claims
Unaffected
Your insurer
May be impacted while investigated
Replacement vehicle
VIP Claims
Like-for-like within 48 hours
Your insurer
Small courtesy car, if offered at all
Choice of repairer
VIP Claims
Our vetted and approved network
Your insurer
Often the insurer's network only
Single point of contact
VIP Claims
One named claims handler
Your insurer
Whoever picks up next
Hire period buffer
VIP Claims
7 days after total-loss settlement
Your insurer
Usually max 14 days while claim is investigated
Real people, real support
Drivers who let us handle it.
Over 1,250+ successful claims. Courtesy cars in 48 hours. Repairs in 2–4 weeks.
"VIP Claims took everything off my hands after a non-fault accident. Courtesy car within a day and my car back better than new."
James M.
London
"Professional, quick, and they actually answer the phone. Could not recommend more highly."
Sarah K.
Manchester
"From the first call to handing back the keys to my repaired car — completely seamless. Best in the business."
David R.
Birmingham
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Daily updates, customer stories and accident-recovery tips.
Contact
Start your claim.
Share a few details and a claims handler will be in touch shortly.